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Stuck on desktop app in Google login screen with 405 error

Hi, I've installed Trello on my desktop (macbook app). However, since I've connected it to my google account, there's a login screen to my gmail. I get stuck on that screen when I try to login - it gives me an error:

405. That’s an error.

The server cannot process the request because it is malformed. It should not be retried. That’s all we know.


I can't go back, change the login screen or logout anywhere within this screen, I can only use Trello in my browser. If I try to logout or reinstall the app, it keeps leading me to the same screen.


Any suggestions?

1 answer

0 votes
Victor N
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 30, 2022

Hi Linda, sorry to hear that you are not able to login into the desktop app. 

I know you mentioned that you previously try re-installing the app. I just had a user with a similar issue and this helped resolve the issue - It seems a previous save app cookie is blocking parts of the app, please uninstall the app following the steps here and then re-install the app from the macOS App Store.  And let's see if the issue persists

Kindly give this a try and let me know how it goes.

that works !

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