Stuck on a Loop

[Todd W Henion]

When I view a board in iOS I see 

There is no way I see to verify my e-mail on Atlassian. 

[Vero Rivas]

Hi @Todd W Henion 

   Contact Trello support

   https://trello.com/es/contact#/

Cheers

[Todd W Henion]

Thanks, Vero. I've been waiting since 18 Feb for a solution there. They won't reply to my e-mails. 

[Michael Pryor]

I’m going to see if I can get the Atlassian Identity team involved (may take a bit) because after reading the case I can’t think of what else to try. 

Im pretty sure we need to get the account in a verified state on web first. Mobile is just going to complicate things.  (One way to maybe reset the state is to do a password reset if you haven’t tried that)

[Todd W Henion]

I have changed both passwords in the past week hoping to get another confirmation e-mail. I will try again today.

Thank you for your attention.

As always,
Todd  

[Todd W Henion]

Hi Michael,
Changed both passwords again. Logged out and in.
Flushed Cache 
Same result.
FYI:  there are no errors using Mac application or via the web; this is purely iOS 

Thank you,
Todd 

[Michael Pryor]

Are you able to get to the account tab in iOS? There is a Diagnostic reports section which may give us more info. 

[Todd W Henion]

Can I send that discretely? 

[Michael Pryor]

Yes send it in on that support case you have open