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Strange email from Trello to confirm new user on board



I got this email from Trello with following 5 lines:


Line 1: dpc wants to join the Workspace Solution Team NaviLogic 

Line 2: D

Line 3: dpc dpc@..... 

Line 4: Already a member of at least one board in this Workspace

Line 5: Adding dpc to this Workspace allows them to see boards and members of the Workspace.


I understand the user with initial dpc want to join the board, but:

1) Why dont i see the users name but only initials "dpc" in line 1, 3 and 5 ?

2) What is tthe "D" doing in line 2 ?




1 answer

0 votes
Nathan Smith
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 06, 2023

Hey @Jesper Kenborg (NaviLogic) [DK] 

This email'll always show whatever's set as an account's Full Name so if they've set their account name to dpc this will be why you see this here.

And the reason you're seeing a "D" on line 2 is that we add the profile picture for the account to the email but if someone doesn't have a profile picture their picture will just be the first letter of their name, so in this case if this account didn't have a profile picture we'd just display a "D" which is why you're seeing this in your email.

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