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Stop Trello from replacing a URL in a card comment into a page title

When I type a URL into a comment or description on a card, Trello has recently started to replace the URL with the title of the page that I am linking to and the favicon of the page. This is extremely annoying as I can no longer, for example, add a list of URLs in a comment without them being changed and the person who is reading it has to then click on each one to find out the URL.

Is there any way to turn this off?

10 answers

This is an extremely annoying function on Trello. We work with several SEO projects that we need to share with the team a road map with Backlinks and Anchor text for Link-building initiatives and it's not possible to copy and past the card info to our daily activities... Please, remove this :)

2 votes
Morgan Wang Atlassian Team May 06, 2021

Hi there!

Thank you for submitting feedback and sorry that this has caused you inconvenience.

Unfortunately, there is no way to turn this feature off. However, there are 2 workarounds to show a full URL and stop it from unfurling:

1. You can remove https:// from the front of your URL e.g. https://www.figma.com will become www.figma.com.

2. You can add back ticks ` to the beginning and end of your links to show the full URL as I have done with the youtube link. Unfortunately though, these links will no longer be clickable.

 

Example:

image (1).png

 

Hope this helps!

Morgan

Thanks, this does help, but an option to turn the feature off or on would be great!

Like # people like this
alecsey I'm New Here May 13, 2021

We 1000+ cards with links - and now we need to change each URL to see real links?

Unreal!

Please, make this feature switchable! 

Like Jamie Stevens likes this
Matthijs I'm New Here May 19, 2021

I would really appreciate a switching feature like this!

We have so many links, and now we need to visit them to see what it is about. 

Backtics does not work for us because there are many tools that insert the links, we have no control over that.

Like # people like this

Add me to the list of paying customers that need an option to turn this off. I use Trello to manage web development projects. Seeing the URLs (as we had been able to for years) is key, it's what we expect, and this "unfurling" of the URLs is actually getting in the way of productivity. 

We speak in URLs. The furling or unfurling (I'm not sure which direction we furl) serves no useful purpose for me or my team.

It does appear that this is a web based "feature". Some colleagues on the app aren't having this issue.

1 vote

Hi Jamie! I am sorry for bringing any inconvenience to you. Can you let us know more about why you want to see the full URL? This can help us improve the feature better. 

Hi! have the same problem. I have the same problem. Extremely inconvenient. I will add links to pages for a colleague to the checklist. Now it is extremely inconvenient to navigate. https://prnt.sc/12l31oo
Is it possible to turn it off?

Like Jamie Stevens likes this

I need to see the full URLs as myself and my colleagues regularly collaborate on lists of pages that might need specific changes and it is a lot easier if we can see the URL for each one rather than having to click the link to get the URL. If Trello is being used for any kind of web development and digital marketing, seeing the URL is very important. For example, I may want a page moved from example.com/oldcategory/page to example.com/newcategory/page and it makes the process much more streamlined if everyone can see the URLs rather than the title of the page. It doesn't need to be default, but an option to turn it off would be great as it worked much better before.

Like # people like this

Please add me to the list of people who are super annoyed about this new Trello behavior. As a web developer, the URLs I post in cards are themselves the most important thing to communicate, NOT the titles of the pages that the URL points to. The new behavior is especially problematic when pointing to the same content on different development copies of a website: they have different URLs, but the same page title, so Trello displays them the same. Now (especially on cards created before this change) all those different links require you to hover or click on them to figure out which is which.

One should not have to go through extra hoops when copying and pasting a URL to ensure that it communicates the right information. If anything, it should require extra markdown to convert a URL to the current display and not the other way around.

Like # people like this

We are extremely annoyed by these new behaviour, too. We need to communicate links in our team. On top of that at some points of the process the crucial information is WITHIN the link (like example.com/event/XYZ/overview.html, where you need to see "XYZ").

The new trello behaviour therefore is very inconvenient for us.

Please give us an option to turn it off generally, without adding markup to each line or other extra steps. We want to just copy and paste and have the links visible.

Like # people like this

@Danielle Chen I've recently posted about this, too https://community.atlassian.com/t5/Trello-questions/Smart-links-not-so-smart/qaq-p/1691105

 

It can't process private links well, making them meaningless. At least with the full URL we can see some of the context

Like Jamie Stevens likes this
Flavio I'm New Here May 14, 2021

We work on web and we need to read urls exactly as they are, right now this thing makes Trello unusable for us. 

Like # people like this

Yep, I agree with all of this. Please make it optional. Thanks!

Absolutely agree with either rolling this feature back, or making it optional on a per-board basis. 

As a web developer it makes sharing links with clients difficult, especially when the URL itself is important.

Here are a few use cases causing me issues:

1.  Links to the same page on different environments can't be easily identified. E.g., If both https://example.com/ and https://stage.example.com/ have the same page title then it's impossible to tell which link goes to which environment.

2. Links containing query parameters or hashes can't be easily identified. E.g., https://example.com/, https://example.com/#test, and https://example.com/?test=1 all look identical.

Surely there are additional use cases where this feature may cause issues, but these are the two that have affected me the most so far.

Thanks for considering this feedback.

Like Jamie Stevens likes this

Remove the https: or just use // to make the links render in clickable text like they used to.

Please also add me to the list of trello users who are super annoyed about this.

All the arguments are already mentioned in the thread. I think this needs to be a switchable option!

I hope this will swiftly get attention of the developers before many are forced to move away from Trello.

1 vote

Same here, this new feature greatly complicates our work as we need to see the URL in full. Please, make at least a switch to the settings.

1 vote

Same here for all of my team.

At least on Atlasian JIRA you can click on it change it back to Display URL rather than Display inline. But even there it's annoying as the default should be Display URL. 

But on Trello, it's really an issue so please consider making it a choice on preference rather than just changing all our links. 

Just ran into this issue this morning and thought, wait there's no way a product that executes scrum so well for technology companies isn't allowing us to keep urls in plain text. A short google later and here I am.

 

You must make this a toggleable feature (or even remove it all together!) or my team will be forced to switch products, which will also coincidently make me look bad to my bosses. Please don't make me look bad. ;)

Does any business owner (boss) really want to pay anyone to do this unnecessary searching to find answers for something you didn't even know about or sign up for??

I don't think so.  Forcing users to change products and waste time is not helping anyone.

Why is it so difficult to provide the option that can turn off this annoying function?

This has been going on since March but now it's really getting annoying. 

It should be easy enough to turn off smart links just like you can turn suggestions On or Off, right?  

Until there is a choice, please REMOVE it the same way you ADDED it.  There are security issues that I don't have time to go into but that alone should make you DO SOMETHING already.

 

EDIT:  Removing the http:// or https:// or just using // will render the URL in clickable text like it used to.

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