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Sorting automation, removing attachments to new cards added, and trello notifications?

Hello all,

I set up some automations for my board to sort the list by due date when a new due date is added. I set that up so that if a customer reschedules I can just update the due date and the list will sort to let me know which card/customer appointment is coming up the soonest. The problem is that I have a picture cover set up as the first card in the list (to give the board some more visuals) so now when new cards are added and sorted they actually push my cover card down :/

I also have another automation where new cards added to a specific list gets moved to the top of the list because I want to keep track of new incoming cards instead of them getting lost in random order or moved to the bottom (which is okay but when I get alot of incoming cards I tend to forget that there's a new one on the bottom). So of course moving it to the top also pushes my cover card down the list. Is there any work around for this? 

 

Also do you only receive Trello notifications via app on the phone if you add yourself as a member or watch that specific card or someone @ you? In my homeview I can see everything going on, but I also wanted a notification through the app. I set up my device so that I can receive notifications from Trello and I see that trello has not sent me any notifications so far? It could just be my phone, but I'm not sure how the notifications are suppose to work since I just started using the app.

 

And lastly, my bookings through email get forwarded to my trello board which I really like as a feature, but my bookings email confirmations also have two files attached to them (they are icalendar files so that customers can add it to their google calendar,etc) I dont need the file attached when it comes to my trello board, but there does not seem to be an option so far to remove the this specific file attachment? I tried out the 'remove link as an attachment' action, but that did not help. Some older questions were asked about this so I was wondering if maybe someone find a solution?

 

Thank you for any help!

2 answers

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Answer accepted
Iain Dooley Community Leader May 18, 2020

@Countess Olaf 

Also do you only receive Trello notifications via app on the phone if you add yourself as a member or watch that specific card or someone @ you? In my homeview I can see everything going on, but I also wanted a notification through the app. I set up my device so that I can receive notifications from Trello and I see that trello has not sent me any notifications so far? It could just be my phone, but I'm not sure how the notifications are suppose to work since I just started using the app.

Here's the documentation on Trello notifications, note that you won't be notified about any actions you take yourself and you won't receive emails for notifications you have read elsewhere even if you set them to "Instant":

https://help.trello.com/article/793-receiving-trello-notifications

And lastly, my bookings through email get forwarded to my trello board which I really like as a feature, but my bookings email confirmations also have two files attached to them (they are icalendar files so that customers can add it to their google calendar,etc) I dont need the file attached when it comes to my trello board, but there does not seem to be an option so far to remove the this specific file attachment? I tried out the 'remove link as an attachment' action, but that did not help. Some older questions were asked about this so I was wondering if maybe someone find a solution?

There's no way to loop through attachments and remove them anymore with Butler the same way as you used to be able to with Butler Bot. One option would be to have your booking emails go into an email parser component in Zapier, then use the information from that email to create a Trello card instead.

This Trellinator function would also do it:

https://gist.github.com/iaindooley/bab6ae13006b1ef01f78a21324c8c0fd

You can read more about Trellinator here:

https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271

Sorry for my late reply but thank you for the clarification!

1 vote
Brittany Joiner Community Leader May 17, 2020

For the first question... Could you set a butler rule to make the cover card due date to change every day to be the current date, so it's at the top? 

Not sure I've got an idea for the section about adding new items to the top of the list, but someone else might have something there. 

As for the notifications, I'd never thought about it until you mentioned it but I also don't get push notifications for Trello - i went to my phone setting's and realized i had those turned off. So I am turning them on and i think that will help me to get the notifications now outside of just seeing the red button at the top when I'm in the app, so give that a try. Also on your desktop, you can enable desktop notifications for Trello and those will pop up when you're watching a card or tagged on something.

And for the attachment issue, could you use Butler to remove attachments from cards? Although you might not want to st up a blanket rule for that because then that might remove images and other intentional attachments. If it's really a pain, you could try using Zapier to parse emails and create trello cards based on that, and then you'd be able to control the description, title, etc, and not set any attachments.

Hello Brittany. I decided that I'll just keep the card covers off certain lists. It was only a couple of lists that I had set up with automation anyways and I still like the layout of the board without some of the card covers. 

I have trello notifications turned on on my phone, but for some reason I have yet to get any push notifications for it especially if something is due. I will try the desktop notifications because I usually use trello on my computer anyways so thank you. For those notifications does it only notify me if I actually watch the card? I create the boards, lists and cards so I wanted to be notified for all of them, but I guess I can see in homeview what's going on too so its not a big deal or anything.

How would you set up a butler to remove the attachments? I only need them removed when a card is emailed into a specific list, but I could not find any rule to remove any attachment to a card.

Brittany Joiner Community Leader May 17, 2020

I believe you will need to be watching all of the cards to receive notifications, but you can watch all cards on a board by watching the board (go to 'show menu' and click 'more' you should see this option), or you can watch specific lists by clicking the three dots on a list and selecting the watch option!

As for removing attachments with Butler, I was thinking you could maybe do something with the action item for removing a link?  (See below). But I'm not 100% sure that would work or how you specify what attachments to remove. 

image.png

Hello again. I tried the remove link option, but still no workaround so far. My trigger is when a card is emailed into the board because the confirmation email I get from my appointment software includes two links so I'm not sure if maybe the trigger is incorrect or if it does not work with that particular action.

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