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Slack Power Up has changed...

Hey, we have been using the Trello/Slack set up for some time but are no longer able to attach conversation to the card, the option has disapeared. 

Any idea is this is hidden or has gone for good?

1 answer

0 votes
Vishaal S Atlassian Team Sep 19, 2022

Hi Joel,

 

Good day to you :)

Just to confirm, are you attaching a private group message from Slack to that card? If so, it's expected that the message won't appear in the Trello card, as it's a private message only visible those members in the direct message. 

You could convert that private group message into a private channel, and then copy and paste the message in question. Here's how: https://slack.com/intl/en-au/help/articles/213185467-Convert-a-channel-to-private

Should that not help- I'd recommend checking that you have the Slack Power-up enabled and that you have authenticated access to Slack from Trello. If this is in place, try revoking access by going to trello.com/me/account, and then re-authorising to see if setting up that link again helps!

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