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Simultaneous editing by two different users? Edited

We are noticing that:

a) it is possible for two or more people to edit a card description at the same time (i.e. there is no 'locking' mechanism)

b) when the first person clicks Save, the other(s) loose their edits and the card refreshes to the saved state.

This is obviously a right royal pain, but it also seems to break all multi-user rules for decent software. So maybe we are doing something totally wrong here.

Can anyone shed some light on this?


2 answers

No-one? I am guessing that many Trello users are in a multi-user situation, so simultaneous editing must be taking place a lot... Any insights appreciated.

0 votes
Ryan Atlassian Team Feb 18, 2020

Hi there,

Thanks for writing in about this.

I agree that this isn't the best way that this could work, so I've passed this on to our product team to try to find a better way for this to work. It's a bit early to say what this solution might look like or when this will be rolled out, but hopefully we will see improvements here.

Really appreciate that you took the time to write about this!

Hi Ryan, thanks for your honest reply. It is a little surprising that the core functionality of Trello (entering text on the card) is not set up to deal with multiple simultaneous users, so we hope that an improvement is developed and rolled out soon. Currently we are randomly losing edits but learning to do regular Save actions :-) .

One more request: It is somewhat unclear how the Save function differs from clicking outside the description area (which also closes the edit mode). From trial-and-error it looks like clicking-outside will usually hold the edits, but occasionally we notice that the edits will be lost at a later stage - it is not clear if this is also related to another person doing an edit (and Save) for that card (but on many occasions the edits were lost despite near-certainty that no other user was editing subsequently). There needs to be some strict and clearly flagged action to avoid random loss of edits, and we would appreciate you tightening this up.


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