I distinctively remember using a shortcut to select multiple card and even found an article that says it is possible
However SHIFT+CLICK for me opens up new tab (chrome) or new instance (trello desktop app) and I have tried all the other combination (SHIFT ALT,ALT,SHIFT CTRL,CTRL ALT) to no avail.
Is there a setting within that I have to change?
System:Windows 10
Natively it is not available to select multiple cards or bulk edit cards in Trello. The link you have mentioned is in regards to a 3rd party browser extension, that adds this functionality: https://chrome.google.com/webstore/detail/multiselect-for-trello/jlnfnpelianecpjoeahaeihmkhnkakof?hl=en-US
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