Scroll Jumping

Aimee February 24, 2021

Anyone else having problems where the bar to scroll between lists keeps jumping, it goes from one end of the board to the other. Different browsers, different boards

1 answer

0 votes
Lara
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 4, 2021

Hi Aimee,

Thanks for reaching out!

That definitely sounds strange.

Let's first check if your browser is fully up to date: What browsers and mobile platforms does Trello support?

After checking to ensure your browser is fully supported and using the most up-to-date version, try logging into Trello in the following ways to see if you can reproduce the issue you are having:

  • Disable all extensions and customizations in your current browser
  • Try using Incognito or Private browsing mode
  • Try using a different browser on the same computer
  • Try using a different computer

Let us know how it goes!

Lara
The Trello Team

Katie S August 20, 2021

Hi there,

 

I'm having the same issue in app. Any recommendations? 

Aimee August 20, 2021

hey Katie, 

 

It ended up being my ProWritingAid chrome extension, so when I disabled it on Trello it went back to working fine

 

As much of a pain as it was, when I went through the instructions the Trello team said it worked, I just kept a list of all the extensions I was disabling and deleting so I could bring back the ones that weren't the problem easily. 

Denise Vanderhurst
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 8, 2023

Hi,

I'm now having this same issue.  All of a sudden, I scroll to see the right side of the board and it automatically scrolls back to the left side.    I've removed extensions, have the latest chrome browser, installed windows updates, tried different mouse/scroll settings and nothing has changed.   This is so disappointing. 

Lara
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 10, 2023

Hi @Denise Vanderhurst,

Hmm, that's strange. We haven't been able to replicate the issue.

Does the issue persist when you use a different browser?

Lara
The Trello Team

Denise Vanderhurst
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 11, 2023

Hi - Thanks for responding!   This morning I figured out it was my mouse by briefly removing the mouse dongle and then putting the dongle back in.  Trello is working as usual now.  Thanks! 

Like Lara likes this

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