Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

SOS! I can't login Trello anyway even if I have a new Atlassian account

Zhu Franklin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 11, 2023

Dear Support Team,

My friends wanted to invite me to join their Project in Trello with below link: 

https://trello.com/invite/b.../team-tasks-department-tasks

But I find a strange issue that my friends didn't meet in their side.

The issue is I can't login Trello anyway even if I setup a new Atlassian account.

I tested reset password for my Atlassian account then try the login again in Trello, but the issue still comes.

I got below error message always again and again, see below capture:

Trello login issue.jpg

Any idea or advice is welcomed.

Thanks 

1 answer

1 vote
Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 11, 2023

Hi @Zhu Franklin ,

使用你现在登录Community的这个账号,也无法访问Trello?

如果你和团队不希望对所有人公开这个Workspace,建议把上文的URL隐藏起来,这是一个Open的Workspace,任何人通过URL都可以访问。

Zhu Franklin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 12, 2023

对,也访问不了。谢谢回复

Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 12, 2023

建议直接Contact Trello support Team

https://trello.com/contact#/

屏幕截图_20230313083519.png

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events