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Removing credit card

Tony Tanoyo
Tony Tanoyo
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April 5, 2024

Hi, 

 

Is it possible to remove credit card on the file?

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Laurie Sciutti
Laurie Sciutti
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April 5, 2024

Hello @Tony Tanoyo and welcome to the Community!  You should be able to do that here:  https://admin.atlassian.com/billing click Manage > Payment Method.  HTH

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Tony Tanoyo
Tony Tanoyo
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April 5, 2024

i am currently on premium subscription. I could get to payment method, but only able to change, not removed. Is there a way to remove the automatic renewal instead?

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Stephen Wright _Elabor8_
Stephen Wright _Elabor8_
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April 12, 2024

Hi @Tony Tanoyo 

You can cancel your plan with Trello, as it sounds like you have an active subscription.

See how to do that here: https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/

Ste

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