Registration

[Mavzuna]

Good afternoon I can’t register, I always get a window about support for Ukraine, I purchased the laptop in Russia, but I’m in Tajikistan, the accounts are all with a Tajik number, the Internet provider is also Tajik. What should I do ?

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

It's likely that your account has been flagged as belonging to a Russian or Belorussian organisation that supports the illegal invasion of Ukraine (not necessarily their fault - Putin mandated a law that forces all Russian organisations to say they support it, whether they do or not).

You'll need to talk to Atlassian support, to get your account un-flagged - try https://support.atlassian.com/contact or, sometimes quicker for Trello only users, https://trello.com/contact#/  Make sure to select the options that raise a support call, rather than the ones that take you back here or to documentation.

If you are a small user (on a starter or free licence), you will be redirected back here to the community.  If that happens, let us know by commenting here, and one of the leaders will try to get Atlassian to take a look for you.

[Mavzuna]

I'm a starter user so it directs me back here

[Andy Heinzer]

It appears that the email address you are using to sign into this site ends in a .ru domain.  This is likely why your account is thought to be in Russia, in a sense the email account is.