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Boa tarde, eu assinei o trello mas na conta errada, gostaria de transferir a assinatura ou pedir o reembolso da assinatura paga para eu assinar na outra conta. Como eu faço isso?
Já mandei e-mail para o suporte, mas até agora sem resposta.
Good afternoon, I subscribed to trello but on the wrong account, I would like to transfer the subscription or request a refund of the paid subscription for me to sign on the other account. How do I do this?
I have already sent email to support, but so far no answer.
Olá Matheus,
Não tem como transferir a assinatura, você precisa cancelar a assinatura que você assinatou erroneamente, podemos estornar o valor se for dentro de 30 dias e você pode então assinar uma nova assinatura na outra conta.
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