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Reembolso do trello ou trocar assinatura pra outra conta

Boa tarde, eu assinei o trello mas na conta errada, gostaria de transferir a assinatura ou pedir o reembolso da assinatura paga para eu assinar na outra conta. Como eu faço isso?

Já mandei e-mail para o suporte, mas até agora sem resposta.


Good afternoon, I subscribed to trello but on the wrong account, I would like to transfer the subscription or request a refund of the paid subscription for me to sign on the other account. How do I do this?

I have already sent email to support, but so far no answer.

1 answer

0 votes
Theodoro Reato
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 20, 2022

Olá Matheus,

Não tem como transferir a assinatura, você precisa cancelar a assinatura que você assinatou erroneamente, podemos estornar o valor se for dentro de 30 dias e você pode então assinar uma nova assinatura na outra conta. 

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