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Red Badge not showing

Just wondering why I never get a red badge on my mac or iOS on the trello app? All badge notifications are set to on.

1 answer

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Hm, that's definitely odd, Fran.

Can you please uninstall the desktop app and install it again, but making sure to follow the instructions here:

How to Uninstall the Trello Desktop App (https://help.trello.com/article/1107-how-to-uninstall-the-trello-desktop-app)

I'd really suggest doing the same for iOS as well: https://help.trello.com/article/1061-troubleshooting-for-the-ios-app

I know this is pretty general, but it helps us narrow things down by making sure you have the most recent version of the app and that there is no leftover data from previous versions.

Please give that a try once more after reinstalling, and if you still have trouble, reach out to us over at https://trello.com/contact and we can dig deeper! 

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