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REFUND Request

Sutin Surinruk
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 21, 2023

I need to request a refund for an unauthorized charge on my credit card. I recently signed up for a free trial of your service, but I did not complete the trial and I do not want to continue using your service.

I signed up for the free trial and was charged $359.97 on 11/21/2023. 

I would appreciate it if you could process a refund as soon as possible. My credit card

I try to contact a Trello support https://trello.com/contact. I haven't received a reply.

 

My team from website https://www.truepro.co.th. We don't want to use.

1 answer

1 vote
Daydreamer Mike
Community Champion
November 21, 2023

You're in luck, there is a 30 day money back clause in the Atlassian Cloud Terms.

Contact https://trello.com/contact#/  and select Billing, they will be able to help...

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