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Problem with italian vat number when try to pay for business class

Matteo
Matteo Jan 09, 2020

Hello,

I'm italian and I'm trying to upgrade my free account to business class. I insert my credit card data, my vat number (called codice fiscale for Italy) but when i confirm i obtain an error sayn that my vat number is not correct

This is the screenshot of the error

 

Cattura.JPG

What can i do?

With this error I'm not able to upgrade my trello.

Hope someone can help me!

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Like Lenin Raj Rajasekaran likes this

1 answer

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Torben
Torben Atlassian Team Jan 10, 2020

Any chance that your companies VAT number is not allowing cross border transactions? In this case we'd recommend checking with your tax professional. It can be verified in VIES: http://ec.europa.eu/taxation_customs/vies/vatRequest.html

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