Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Problem to log in Trello with my account

Hello
I need help.
I cannot log in Trello anymore.

I have this message of error :

"This account seems to be an google account without password.
Please log in through google"

But my account is hotmail.fr (windows). I cannot log in through google ...

I tried to change computer and browser but I have the same error everywhere.

Please help me :-)

3 answers

I am having the same problem!! 

How can I log into my trello account from my trello app, am not sure if I used any password for the account

0 votes
Devon_Henderson Community Leader Apr 26, 2018

Hi Emmanuelle!

Please try and reset your Trello password and see if that helps. Also, check your email to see if you have one from Trello discussing this password reset. A few folks are having this issue and resetting your password should do the trick.

Please let me know if that doesn't help!

Thank  you Devon

I have tried.

I added the Trello adress to my contact, asked for a new password online  and checked in my inbox and spam but I  no email ...

Like Ugochi Ezeokeke likes this

:-) It is solved.

Trello support had blocked my adress by mistake.

that is why I did not received the mail to change my password.

You had right. Once I was able to change it, it solved the issue. 

Thank you for your help.It has helped me feel supported and not to panic.  

Devon_Henderson Community Leader Apr 27, 2018

I'm so happy you got it worked out! Please don't hesitate to ask if you have any other questions :)

Like Ugochi Ezeokeke likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Trello

📹 What is Trello?

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...

774 views 13 30
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you