Problem of connection on my iPad

[Fred Chambeau]

Hello,

I can’t connect to Tello on my iPad yet everything is ok on my iPhone and MacBook. 

I have already uninstalled and reinstalled the app.

Thank you for your help !

Fred

[Artemis · Accepted solution]

Hi @Fred Chambeau, can you log in to Trello successfully using Safari on the iPad? The iPad app should use Safari to authenticate (the window in your screenshot), and you may need to do some troubleshooting at the Safari level, like clearing the history/cookies and  enabling third-party cookies.

[Fred Chambeau]

Thank you !
I successfully got connected through safari. And you’re right it was a matter of cookies which prevented me from getting through.
Great. 

Fred