I've got some question regarding our new Trello-Boards.
We would like to use Trello to manage our customer requests, our plan is that our customer writes new requests directly into a "starter" board.
Our colleagues proof the request and move the card to the "work" board. On this board the customer can only read. The request will be directed through several stages (workflow) on this board.
When its pass internal tests, it will moved back to the "starter" board for customer approval.
So now my questions :).
1) Is it possible to send Emails to the creator of the card, when the card reached a certain list?
2) Is it possible that cards are getting specific custom fields depending on the list they moved to?
3) Is it possible that cards are getting a specific checklist, when they are reaching a specific list?
A workaround would be that our colleagues mention the creator of the requests on the card, right?
Maybe someone has similar requests?
Thanks a lot :),
For this, I would recommend using Butlerbot, it's an automation tool that makes things like this possible. Below the instructions on adding to Butler, I will spell out the commands you need to accomplish the things in your list. Please note: Trello can't send an email, but it will work on commenting the creator's username to be tagged.
To get started:
As mentioned, I will get back with you as soon I find out about the Custom Fields, but if you have any questions or need further guidance on setting up Butler or it's commands, let me know and I'll be happy to help!
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