Printing out Cards

Michael Handshy June 26, 2023

When I open a card and try to print - trello is locking up on me.  Nothing happens it completely locks up and then I have to use task manager to shut down the program and restart.  

Any suggestions

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Nic Brough -Adaptavist-
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June 26, 2023

Welcome to the Atlassian Community!

Which Trello client are you using?  (Trello itself is not locking up here, as it's a service running on another machine.  It is the client that you are having a problem with, even if it's just a browser)

Michael Handshy June 26, 2023

yes it is my browser client.  It happens on both of my computers I have in my shop.

also when I open task manager it has (9) next to trello.  Does this mean there are 9 versions running??  

Nic Brough -Adaptavist-
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June 26, 2023

Your task manager will not be listing browser sessions as Trello.  Can you tell us what that client is?

Michael Handshy June 28, 2023

OK - not sure what "client" means.  

I have trello installed as a software application on my computer - this client is what locks up on me when I try to print a card.  When it locks up I have to open task manager and close down trello

I opened a browser and logged into trello and did the same process as before of printing a card and it worked - like my desktop client of trello used to.  

2.14.2 - 632 is under About Trello under settings.

Sylvain Bilodeau
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July 6, 2023

I have the exact same problem. Trello Desktop app does not print cards. After launching a print, trello is not responding and I have to close it. When I use Trello within a web Browser, the printing works.

I have tried:

  • the reinitialisation of local data
  • the uninstall/reinstall 

still the same issue occurs.

It happens wheter it is with a physiccal printer, an adobe PDF printer or Microsoft to pdf printer. This is not a driver issue.

One hint maybe: the preview of the printing is displayed previoulsy a successfull printing, whereas it is not showing when trying with the desktop app.

Thank you for getting back with a diagnosis/fix; this thread has been unanswered since a week and an half and needs a solution.

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