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Premium Workspace and Guests

Furkan Akman
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 18, 2024

Hello,

I need information about something and I would like to ask here.

I have one project. I assume that I have one premium workspace for it and there is a single dashboard in it.

1-) Can I add people who will be involved in my project (designer, blogger, etc.) as guests on a single board? A single board.

2-) Is there a limit to the number of guests I will include?

3-) Do I have to pay an extra fee for these guests? They will be on a single board.

4-) Can these guests use the board (opening cards, entering dates, etc.)?

Thank you in advance for your answers, I wish you good work.

2 answers

1 accepted

2 votes
Answer accepted
Dreamsuite Mike
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 18, 2024
  1. Guests can be added to any board and so long as they are on just 1 board in the workspace they are free
  2. There is no limit to single board guests (shhhhh, don't give Atlassian ideas 😂)
  3. Single board guests are entirely free
  4. Single board guests have full rights on the board so they can create, edit cards etc...

Furkan Akman
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 18, 2024

Thank you very much for the information :)

Like • Dreamsuite Mike likes this
0 votes
Dan O_Shea August 28, 2024

How do you add a guest? The only option I have is to add a paid Member.

I have a user that only has access to one board and I don't want them to be able to create cards – only comment on, download from or upload to the cards — how do I change them from a member to a guest?

We have the Premium membership.

Dreamsuite Mike
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 28, 2024

Hi @Dan O_Shea 

They are a workspace guest because they are a member of only 1 board.

That is separate to what you are trying to do.

 

You want to set their user level to Observer...

Screenshot 2024-08-28 15.56.29.png

 

https://support.atlassian.com/trello/docs/adding-observers-to-boards/

 

 

Dan O_Shea August 28, 2024

I want them to be a guest of only one board. With the abilities that your website describes as a guest (see, post content to, comment on, and download from cards on one board only.

The challenge is that I don't have the option to add a guest.

The only option I have is to add the user as a paid member.

Dreamsuite Mike
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 28, 2024

Hi @Dan O_Shea 

It's not my website, I don't work for Atlassian.

If you are being told that you have to add them as a paid member, you are either adding them at the workspace member level, not board or they are already a member of another board, which will mean adding to the board will turn them into a chargeable multi-board guest.

 

https://support.atlassian.com/trello/docs/board-guests/ 

Like • Dan O_Shea likes this
Dan O_Shea August 29, 2024

Thanks for your help!

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