On the iOS app (and macOS app) pictures in the card attachments and covers are not loading with the VPN turned on. When I turn the VPN off, all the pictures load up. It did not use to be the case until about a month ago. This does not seem to be a problem for the browser version.
I am using iPhone XS, iOS 13.5.1, latest version of Trello app, Nord VPN
It sounds like that VPN connection is having a problem contacting the AWS servers where attachments get stored. Given that it's working without the VPN, I think we can narrow down where the trouble is. If you connect to a different Nord VPN server, does it still happen?
You might have more success reaching out to Nord VPN to see if they have any suggestions or can offer any diagnostics as far as their network is concerned. If it's persisting, let us know at https://trello.com/contact and we'll be glad to investigate a little further!
Hello Community! My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event