Personal Account still pinging previous employer

[Robert Shelton]

Problem:

- created a new account with a gmail account

- former employer getting notifications on card issues

- no idea how we've checked for lack of connections

[Harald Seyr]

Hi @Robert Shelton 

probably simplest way to find the reason where the mails are coming from is to trace the mail servers in the email headers.

You can ask your former employer to forward you one of the mails as an attachment, so not hit the "forward" in the mail itself but rather create a new mail and attach one of the problem mails to the new mail and then send this to you.

When you get the complete mail, you can use the mail client of your preference to open the emails properties (e.g. outlook shows this in the mails properties in the "Internet headers box".

The internet headers show a list of plain text lines starting with "Received". This shows in reverse order how the mails were delivered to your former employer. Probably, this somewhere has a "forwarded by" part that you should check.

Regards,

Harald