Permanent deletion of Atlassian / Trello accounts

[Jarel Thomas]

Hello,

Are YOU able to like go ahead and permanently “DELETE” BOTH of these Trello / Atlassian accounts since an Atlassian Jira member told me that there ARE: email addresses associated with these 2 Trello / Atlassian accounts / users / profiles under: 

<email removed for security>

and

<email removed for security>

So…..are you able to permanently delete these 2 Atl from the Trello / Atlassian’s platforms / database / systems / servers / sites for me???? 

@Sam Harding 

@Matthew Canham 

Thank you very much,

Jarel Thomas 

See:

[Tristan · Accepted solution]

Hello there @Jarel Thomas , 

My name is Tristan and I am with the Trello Support team.

After taking a look at this post, as well as the ticket you showed in the screenshot, here is the information that I have:

• I can confirm that what Mike has stated earlier is true. We do not delete accounts on your behalf/behalf of users to help ensure the security of all of our users and Trello accounts.
• Therefore, if these accounts need to be deleted, the owner(s) of those accounts will need to sign into their account and delete them via these steps here that were shared earlier: https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/ 

[Jarel Thomas]

Are YOU able to help me resolve my issue @Tiffany Yue 

[Dreamsuite Mike]

Hi @Jarel Thomas 

I removed the email addresses from above for security reasons, this is a completely open and public forum so it is best not to put potentially personal information here.

Regarding your issue, only the account holders can delete their accounts.  Please see the guide below:

https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/ 

Note: I don't work for Atlassian, this is a community forum...

[Jarel Thomas]

Okay @Dreamsuite Mike   If I call Atlassian’s and make a request. They can potentially delete the accounts FOR ME. Then correct??? 

[Jarel Thomas]

@Dreamsuite Mike

Under the email addresses that I did mention above???  

[Dreamsuite Mike]

I don't think so, there are data protection rules that Atlassian have to follow so they can't delete Atlassian accounts for emails without the permission from the owners of the accounts.

The accounts can be removed from any workspace you are an admin for but you can't delete them.

The owners of those accounts will have to delete them using the guide I attached