Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Deleted user
Level
0 / 0 points
Next:
badges earned
Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.
Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Sign up for free Log in
Atlassian Community Hero Image Collage

Password work on laptop, but not on smartphone

Martin Imboden
Martin Imboden I'm New Here Mar 29, 2021

I opened a new account from my laptop, chose a password, then downloaded the app and wanted to log in there. Message: wrong password. Help, please!

Answer
Watch
Like Vero Rivas likes this
31 views

2 answers

0 votes
Vero Rivas
Vero Rivas Community Leader Mar 29, 2021

Hi @Martin Imboden 

   It may seem simple, but I would tell you to log out on the laptop and log in again to verify that the password you are entering on the smartphone is correct

Cheers

Reply
0 votes
Mary Smith
Mary Smith I'm New Here Apr 09, 2021 • edited

There will be 2 conditions :

1st one is may be you type password wrong. And if you are doing copy paste then there would a slight chances that there will be a space added at the end automatically.

2nd is you may have a condition to login one device at a time. So you should try to logout from your programming laptop and then try to login in your mobile.

 

Hope it will be working for you.

Cheers.

Reply

Suggest an answer

Log in or Sign up to answer
Trello
Trello
TAGS
Community showcase
Brittany Joiner
Brittany Joiner
Published in Trello

📹 Favorite Trello templates

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. In this video, I'll share my favorite Trello templates. Templates mentioned in ...

977 views 12 25
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you