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Password work on laptop, but not on smartphone

I opened a new account from my laptop, chose a password, then downloaded the app and wanted to log in there. Message: wrong password. Help, please!

2 answers

0 votes
Vero Rivas Community Leader Mar 29, 2021

Hi @Martin Imboden 

   It may seem simple, but I would tell you to log out on the laptop and log in again to verify that the password you are entering on the smartphone is correct

Cheers

There will be 2 conditions :

1st one is may be you type password wrong. And if you are doing copy paste then there would a slight chances that there will be a space added at the end automatically.

2nd is you may have a condition to login one device at a time. So you should try to logout from your programming laptop and then try to login in your mobile.

 

Hope it will be working for you.

Cheers.

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