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Outlook add-in greyed out on Mac client.

Edited
Mason Ratcliff
Mason Ratcliff Mar 09, 2022

I have an end-user who is using the Trello Outlook add-in in a Mac environment.

The add-in is working fine on his laptop, but is not working on his Mac desktop.

I have looked for solutions online, as this isn't something I'm completely familiar with, but I'm not able to find information on the issue.

 

Any suggestions or documentation is greatly appreciated.

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Pete Mitchell
Pete Mitchell Atlassian Team Mar 11, 2022

Hey Mason,

I've spoken with our team on this, but because Microsoft itself develops and maintains the Add-in, we're unfortunately not able to investigate or resolve the issue directly.

I'd recommend reaching out to their team here: trelloaddin@service.microsoft.com

Best,
Pete | The Trello Team

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