Outlook Add-in not loading (never has)

[Chris Pallatto]

I am trying to add the Trello add-in in Microsoft 365 for desktop. I can select the add-in, but I am directed to finish by selecting my online account. When I follow the link, it simply brings me to my Outlook.com mail account. Any advicee?

Best,

Chris

[Laura Holton]

Hi @Chris Pallatto 👋

Welcome to the Community! I'm sorry to hear you're having issues setting this up, I would recommend raising a ticket directly with Trello support as they'll be able to look into this for you in more detail. 

You can raise a support ticket here >> https://trello.com/en-GB/contact

I hope this helps but if you have any other questions just ask away 😃

All the best,

Laura