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OneDrive Power-Up not working in Firefox?

Bear Humphreys
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Jun 05, 2022

 I usually use the Firefox browser and I've installed the Trello OneDrive Power-Up. When I click the button to attach a file, I get this in a new window.

Screenshot 2022-06-05 at 11-27-39 OneDrive.png

It doesn't change after refreshing as asked. I tried with the desktop app, and it does work as expected, and Microsoft Edge seems to work fine as well.

Is there a known problem with Firefox accessing OneDrive? I disabled uBlock for the Trello domain, and allowed pop-up windows to try some possible script blocking it or something.

Not a big problem, just annoying to have to remember to switch over browser or app if I want to add something.  I like having my different tabs pinned with different boards open in a browser, which I don't get in the desktop app (I am aware I can have them in individual windows, but it's not quite the same!)

Bear

1 answer

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Lara
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 09, 2022

Hi Bear,

Thanks for taking the time to send us that bug report! I was able to reproduce what you're seeing, and I'll pass it on to the team for additional investigation.

While I don't have an ETA on when a fix for the issue will be pushed, as soon as one is available, we will deploy it.

I'll keep you posted in this thread 👍

All the best,

Lara
The Trello Team

any luck? I'm having the same issue

Bear Humphreys
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Aug 26, 2022 • edited Sep 03, 2022

Hi @Lara


This looks like being a Firefox issue, something blocking the OneDrive call. I've actually been trying ClickUp recently (sorry, looking for a reason not to dump Trello, but subtasks in a task - with email notifications from their due date settings without using all sorts of workarounds to achieve it - is the attraction over there... all the stuff in it I don't want to use or see is spoiling my Zen though, so I keep checking back...) and the problem is the same in the selecting an attachment call to OneDrive from a task there.

Again, the desktop app sorts it out (running in a Chromium instance?) or swapping browser to one based on Chromium (pretty much all the rest of them, I suppose).
Thanks for looking at it.

I've messed with the various cookie security and allowances/privacy shields/plug-ins levels in Firefox again fresh this morning, and I can't find anything that I can easily set there that helps.
Bear

Hey Lara,

I have the same issue on Firefox, while it works well on Chrome.

Any idea what the solution is?

Thanks

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