One of my Trello boards started opening in Chrome--where I usually work--with a filter already applied. The workaround of clearing the filter is easy, but it's annoying that I have to do it every time. This doesn't happen if I open the board in Internet Explorer. I've tried clearing Chrome's cache and the cookies for the page, then closing Chrome and starting over, but I get the same result. Any suggestions for clearing this behavior?
The board should open with the same filter settings applied as the last time it was opened. Could you try the following steps and let me know what happens?
1. Quit Chrome completely
2. Open a single Chrome window and log into Trello
3. Open the board in question
4. Press "X" on the keyboard to remove any filters.
5. Close the Chrome window.
6. Open a new Chrome window and re-open that board.
If you follow those steps, is the filter still applied? If so, could you let us know how you're getting to that board? Are you clicking on it from your Trello home page, from the boards sidebar on the left-hand side of Trello, from a link somewhere else, etc.?
I fixed the problem. First, I tried these steps and the result didn't change, regardless of how I opened the board. I then tried removing a couple of Trello-related Chrome extensions, to no avail. I found that the problem wasn't happening on another PC, so then I knew it must be a local issue. I went back to my main PC and deleted the past hour's cache, browsing history, and cookies. That did the trick. Since I had cleared cookies and cache before, I can only assume it was the browsing history causing the problem.
Thanks for your response!
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs