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Notifications in iPhone Notification Center Edited

Hi, I keep having the same 2 issues with notifications:

  1. First one that seems to be solved for now (but probably will take a bit more to see if it worked) was seeing different kinds of notifications on mobile app and desktop. After re-installing app and logging out/in everywhere, they seem to be in sync for a couple of days
  2. Second one that still keeps appearing is notifications showing in Notification Center and then disappearing when opened and sometimes even without opening. Keeps happening almost every day - I see a notification on phone and then it isn't visible in mobile app or desktop (again - no matter if I click on it or don't). Usually I go through multiple cards to find where it came from, which isn't too convenient 

Is there something I can do about this?

1 answer

0 votes

Hi Ezra, thanks for reaching out - so sorry to hear about these notification issues you've been experiencing lately! I've got some suggestions and news, hopefully this helps!

1. It may help to force the app to sync. You can find this by navigating to the 'Account' tab, then tapping on the 'Sync Queue' section. 

2. Our dev team is currently working on the bug related to notification badges not clearing out after it's been acknowledged. Thank you for your patience on this one, we hope to have it fixed up asap!


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