It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Not seeing all my private channels from Slack Edited


I started my own slack account recently and wanted to add the trello-slack integration. On my slack I have two private channels. Respectively I have two different boards that should go with each channel. I managed to connect the both services together but in trello I can see only one of my private channels. I tried to reconnect slack through trello in hope that this will refresh the list of the slack channels but this didn't help. So managed to integrate only on of the boards in slack but the other one is missing its related channel from slack.

Is there another way to force refresh on slack channels list in trello, or there is some limitation of which I am not aware.

PS: I'm using the free trello account and standard plan slack account.

Thank you and regards,


1 answer

1 accepted

1 vote
Answer accepted
Teddy Atlassian Team Oct 12, 2018

Hi Alexander!


There is a known issue with the Slack Power-Up that results in the channel list failing to refresh for some users.


There is unfortunately not a workaround to force that refresh at this time, although those channels should show up in your channel list eventually on their own.

Any idea usually how long does it take?

I also have this problem and wonder how long it will take?

For me it took like almost 2 months. But how know, it might be less for you.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

Develop a new Habit during Lockdown

If you had to thrive a new habit during a lockdown, what would it be? Trello

1,492 views 12 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you