Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,301,142
Community Members
 
Community Events
165
Community Groups

Not getting notified when a check-item is assigned to me

Hannah Morgan Community Leader Sep 16, 2021

When a card is assigned to me, I get a notification. When a check-item is assigned to me, I don't get notified. Is this expected? 

Screenshot 2021-09-17 121756.png

If this is expected, what's an alternative way to notify someone when a check-item is assigned to them? I'm looking for a desktop notification, not an email.

Thanks!


1 answer

0 votes

For context, the workflow is:

2x Boards: member A, member B.

  1. Member A creates a card for themselves on their board
  2. Member B also needs to collaborate on that card
  3. Member A adds a check-item for Member B in their card and assigns the check-item to member B
  4. The whole card is synced into Member B's board

Expected: Member B gets a notification that there's a new check-item for them in their board.

Actual: Member B gets no notification, so their action item slips through the cracks.

 

I don't want to add member B at the card level, because we only assign cards to one member (the person who is responsible for that card). Any other people who are involved in that card are assigned to check-items, so it's clear who's responsible for what.

@Hannah Morgan 

The notification scheme on handles when member is mentioned on an item not when it is assigned. 

https://help.trello.com/article/793-receiving-trello-notifications

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Trello

Taco Tuesday: New years' resolutions with Trello

Congratulations to @Laura Holton , our latest winner of Taco Tuesday! And thanks to @Kristján Geir Mathiesen for sharing the picture of Taco having fun with his new friend  B...

2,408 views 28 42
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you