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Not getting notifications when member mentions my name

Saumya Rajapaksha
Saumya Rajapaksha Jan 16, 2023

I'm not getting notifications when some members tag me on the cards. And when new comment added to the cards that I'm a member, the red bell thing won't appear as it usually do.

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Ollie Guan
Ollie Guan
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Jan 16, 2023

Hi @Saumya Rajapaksha ,

Have you disabled desktop notifications?

https://support.atlassian.com/trello/docs/receiving-trello-notifications/

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Saumya Rajapaksha
Saumya Rajapaksha Jan 16, 2023

No I can see desktop notifications pop up. But the thing is I don't see the mentions and things happen when I'm not available. 

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