It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Not able to log in to my Trello account once I activated my Atlassian account

I've held a Trello account for about 10 years and today was prompted to sign up for an Atlassian account.  I did this, using the same email address I used for my Trello account...assuming it would continue to give me access to my existing trello boards.

It did not.  I created a new account using the same email address and I cannot log into Trello any longer using this email.

I have lost access to my boards which I was an Admin on.

Please help me, this sucks!

2 answers

0 votes
Garrett Atlassian Team Mar 20, 2020

Hey Lara,

Sorry to hear about the trouble you ran into when create your Atlassian account. We can definitely help get that all sorted out, but would you mind reaching out to us at https://trello.com/contact please? That will let us go over these accounts and emails a bit more privately.

0 votes
akpdionne I'm New Here Jun 15, 2020

I do have the exact same problem.

I still can access with my cell but i need on desktop and scare it will reset on cell as well.

Please help.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Trello

Develop a new Habit during Lockdown

If you had to thrive a new habit during a lockdown, what would it be? Trello

1,597 views 14 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you