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Not able to log in to my Trello account once I activated my Atlassian account

I've held a Trello account for about 10 years and today was prompted to sign up for an Atlassian account.  I did this, using the same email address I used for my Trello account...assuming it would continue to give me access to my existing trello boards.

It did not.  I created a new account using the same email address and I cannot log into Trello any longer using this email.

I have lost access to my boards which I was an Admin on.

Please help me, this sucks!

2 answers

0 votes
Garrett Atlassian Team Mar 20, 2020

Hey Lara,

Sorry to hear about the trouble you ran into when create your Atlassian account. We can definitely help get that all sorted out, but would you mind reaching out to us at please? That will let us go over these accounts and emails a bit more privately.

0 votes
akpdionne I'm New Here Jun 15, 2020

I do have the exact same problem.

I still can access with my cell but i need on desktop and scare it will reset on cell as well.

Please help.

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