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Not able to download attachments in Trello Desktop

I'm trying to download the attachments from Trello Desktop, but couldn't.

Screenshot 2022-08-09 at 3.08.33 PM.png

2 answers

1 vote
Eugenio Onofre
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Aug 09, 2022

Hello @jothibasuofficial

Can you please provide additional details?
Based on your screenshot, it may be a network issue happening while the download is ongoing.


It's working on the web version.
Issue is only on the desktop app. (Recently...)

Operating System: macOS Monterey (12.2.1)
Model and Chip: Apple Macbook Pro (M1 pro)
Trello Version: 2.13.5-499
Internet average download speed: 27.2 Mbps

I am experiencing the same issue on the desktop app as well. A number of members on my team are in the same boat.

Hi - Same issue here.  Saw it on my laptop first; figured it was a large file.  Then once at the office, same issue on my desktop.  


Both the iMac and MacBook Pro are:

Mac OS 11.6.8

Trello 2.13.5-499

I think the problem is Trello 2.13.5-499 (my Mac updated on Monday) - I can no longer download files on the Mac Trello app - works fine via the browser (Safari) version. My partner hasn’t yet downloaded 2.13.5-499 and it works fine.

The behaviour when you click on the tiny cloud download icon is a box at the bottom opens  saying -  file name ‘interupted’ - and then nothing happens. So there is no way to download files - not ideal!


Kind regards,



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