Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,556,219
Community Members
 
Community Events
184
Community Groups

Not able to download attachments in Trello Desktop

jothibasuofficial
jothibasuofficial Aug 09, 2022

I'm trying to download the attachments from Trello Desktop, but couldn't.

Screenshot 2022-08-09 at 3.08.33 PM.png

Answer
Watch
Like Joel Layman likes this
185 views

2 answers

1 vote
Eugenio Onofre
Eugenio Onofre
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Aug 09, 2022

Hello @jothibasuofficial

Can you please provide additional details?
Based on your screenshot, it may be a network issue happening while the download is ongoing.

Thanks,
Eugenio

View More Comments
jothibasuofficial
jothibasuofficial Aug 09, 2022

It's working on the web version.
Issue is only on the desktop app. (Recently...)

Operating System: macOS Monterey (12.2.1)
Model and Chip: Apple Macbook Pro (M1 pro)
Trello Version: 2.13.5-499
Internet average download speed: 27.2 Mbps

Like
Joel Layman
Joel Layman Aug 09, 2022

I am experiencing the same issue on the desktop app as well. A number of members on my team are in the same boat.

Like
lakelaurashawn
lakelaurashawn Aug 09, 2022

Hi - Same issue here.  Saw it on my laptop first; figured it was a large file.  Then once at the office, same issue on my desktop.  

 

Both the iMac and MacBook Pro are:

Mac OS 11.6.8

Trello 2.13.5-499

Like
Reply
0 votes
Jonathan Mercer
Jonathan Mercer Aug 11, 2022

I think the problem is Trello 2.13.5-499 (my Mac updated on Monday) - I can no longer download files on the Mac Trello app - works fine via the browser (Safari) version. My partner hasn’t yet downloaded 2.13.5-499 and it works fine.

The behaviour when you click on the tiny cloud download icon is a box at the bottom opens  saying -  file name ‘interupted’ - and then nothing happens. So there is no way to download files - not ideal!

 

Kind regards,

 

Jonathan

Reply

Suggest an answer

Log in or Sign up to answer
Trello
Trello
TAGS
AUG Leaders

Atlassian Community Events

See all events