Hoping someone can help me address an issue using the Free version of Trello. I am trying to add the 10th person, which will bring us to our limit, but when I go to add them, the add to board button is disabled.
Hello, Tamzin!
Welcome to the community.
Can you confirm the number of users on the workspace? If you have 9 users on the board but 10 members on the workspace, you won't be able to add another user in the free version.
https://support.atlassian.com/trello/docs/workspace-user-limit/
you can check more details on the link above explaining about these changes
Kind regards,
Alisson
Trello Team
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