Not All Past Due Tasks Are Showing Up In Cards Menu

[Mike Nice]

This is for sure a bug. Sometimes they are all there sometimes only half. It's been a bug for at least 4 years now, but it's reached the point where it's just forgetting too many cards and making my day even harder. 

[Cody C_ · Accepted solution]

Hi Mike! I hear where you're coming from - we don't load all cards on that page, mostly for performance reasons. If you have a lot of open cards assigned to you (500+), the best option is to scroll to the bottom of that page and click the "Load more cards" button until it no longer shows. Once that's done, you should have all cards loaded in that page!

[Mike Nice]

For sure! The issue is tasks that are past due were are showing up in this curated view- which is most likely just some coding error. 

I found that deleting that error task completely and recreating it with another time other than 9am causes it to fail less frequently. 

[Cody C_]

I may not quite be on the same page yet, are you seeing cards that aren't Overdue in the Overdue cards section?

I think you're on the right track with setting the Due time to later in the day. If you don't want cards with a Feb 15 due date to show as Overdue until Feb 16, it would be best to set the Due Time to the time you finish work for the day. That way, they'll flip to Overdue just as you're finishing, and they'll show as Overdue the next morning.

Or is it that you're not seeing all of your Overdue cards in that section, and that you need to recreate the task, or click the Load more cards button in order for it to show there at all?

[Mike Nice]

What's happening is that not all cards that are overdue are showing up in the overdue section. I have to go through each board sometimes and manually find some missing overdue cards that the filtering didn't pick up for some reason. 

[Cody C_]

Got it - thank you for clarifying. I've discussed this with a few colleagues in the past, and there are come ideas on the table about how to address it, but right now they land behind other priorities the team is focusing on. Currently, clicking the "Load more cards" button is the only way to fix that I'm afraid!

[Mike Nice]

Gotcha!