Heads up! On March 5, starting at 4:30 PM Central Time, our community will be undergoing scheduled maintenance for a few hours. During this time, you will find the site temporarily inaccessible. Thanks for your patience. Read more.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

No templates, not fully functioning

Esther van Rheenen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 26, 2025

I've just installed the Trello app on my Samsung Android phone. 

But it's not fully functioning like it's supposed to. In stead of all the great templates, options, backgrounds, etc I just get a black screen with very basic options. See added screenshot.Screenshot_20250126_092104_Trello.jpgScreenshot_20250126_092809_Trello.jpg And no templates are showing up. See added screenshot. I can only add a board and give it a name, but when I try to get the templates, they won't appear. 

I've emptied my cache, reinstalled the app several times, restarted my phone. Even when I use the webversion in stead of the app, I just get these basic black screens and no templates. 

Does anyone have suggestions to help me out? Very welcome, thanks! I'd love to be able to use Trello in my phone. 

 

 

1 answer

0 votes
DiMaggio Tucci
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 26, 2025

I misspoke, you can search for the template and add it from that board. You can't seem to do it from the "Create Board" screen.

Make sure you have selected the correct workspace.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events