Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

No longer have access to email tied to Trello account - trying to close account

Caitlin Roberts
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 22, 2023

Hello! I had a Trello account through an old email address. I no longer have access to that work email but was charged for Trello through that email. Is there a way I can get that old account closed and the charge reversed?

1 answer

0 votes
Laura Holton _Valiantys_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 22, 2023

Hi @Caitlin Roberts 👋

Welcome to the Community! I'm sorry to hear you're unable to access your old account. I would advice logging a support request with Trello here, to see what they can do for you. 

As a community, we can help with everything from technical, to logical to business related questions, and pool our collective knowledge to come up with better solutions. But unfortunately, Atlassian will be the only one's able to help you with this.

Wishing you lots of luck that they can resolve this for you asap, and in the meantime if you have any other questions just ask away 😃

All the best,


Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events