NO me llegan las notificaciones de movimientos aun cuando esta configurada para que lleguen

[Claudia Salcedo]

no me llegan las notificaciones al correo, esta configurado y estoy en las tarjetas, pero no me llegan

[Alina Kurishko]

Hi Claudia, 

Welcome to the Atlassian Community! Hope it's okay if I respond in English 🙂

I looked at the email address in our mail logs, and it looks like there was a block preventing you from receiving our emails successfully. 

I’ve removed that block now which will allow it to receive all emails from Trello moving forward. 

Hope this resolves the issue, but please let me know if it persists! 

Alina | The Trello Team 

[Beatriz Ibares]

Hi Alina, I have the same problem. I don't know why, suddenly I'm not recieving any email from trello, although i haven't change anything. Could you help me?

Thank you!

[Alina Kurishko]

Hi Beatriz, 

It was a good move to reach out to us! I do see a block on your email address with the following error message: 

554 5.7.1 [internal] recipient address was suppressed due to customer policy

I've removed the suppression and hopefully, all Atlassian emails should be able to reach your inbox now!

Let me know if the issue occurs again though! 🙂

Alina | The Trello Team