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My trello card Description is totally missing !

Leong Jia Yau
Leong Jia Yau Nov 14, 2022

I didn't archive anything, and its back to my unsaved version 

I am sure that I already save it before I close the window 

Please help, otherwise, these issues keep appearing, making me feel unsafe storing texts on Trello ..... 

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Brittany Joiner
Brittany Joiner
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Nov 15, 2022

@Leong Jia Yau as far as i know there is no way to bring back a description if it's not already there. My cards are generally pretty reliable and saving text, so I don't think it's a regular issue. Could you maybe share a screenshare of it happening? 

Also, you could create a rule in butler that everytime you edit the description and save it, it creates a comment in the card with the new description, that way you can always reference historical versions.

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Leong Jia Yau
Leong Jia Yau Nov 15, 2022

How to create the rule which u mentioned above?
The missing part already gone so that I cant show u anymore 

Just need to make sure, it won't happen again...

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Brittany Joiner
Brittany Joiner
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Nov 16, 2022

@Leong Jia Yau check out this video I made that shows how to do it!

https://youtu.be/nE2NsKG8Hms

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Leong Jia Yau
Leong Jia Yau Dec 09, 2022

@Brittany Joiner  

Hi , I could not find this on Trello which is regrex xxx 

May I know how to we find that? 

WhatsApp Image 2022-12-09 at 6.20.16 PM.jpeg

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Leong Jia Yau
Leong Jia Yau Dec 09, 2022

regrex:/.*(\w+).*/

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Leong Jia Yau
Leong Jia Yau Dec 09, 2022

@Brittany Joiner It does not work yet ...

Can u help me correct it?

 

Screenshot 2022-12-09 184653.png

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