My friend cannot login to his account

[Zhaxylyk Sikhimbayev]

Hello,

My name is Zhaxylyk. Friend of mine from Russia cannot access his account. So he asked me to help him.

He has got lots of valuable information to him in Trello. However, he cannot access his account. 

Could he have the access or if there would be no access, then, could you give him a one-day access/data back up so he can at least take the information out of the Trello?

His account: ***********

I am enclosing the screenshot from Trello that he sent me.

With best regards,

Zhaxylyk.

[Sal]

Hey @Zhaxylyk Sikhimbayev! If your friend is experiencing problems accessing his Atlassian account, they can contact us through this link: https://support.atlassian.com/contact/#/, and we'll be more than happy to help them. Also, I'm editing your post to remove their email address since we don't want personal information to be available on community posts. I appreciate your understanding.