Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

My Trello add on for Gmail automatically sets the due date on January 1st 1970

Anouk Bezemer February 13, 2024

Hi! 

 

I use the add on for gmail to create cards based on emails. However, when I create a card the proposed due date is January 1st 1970 instead of date it's 'today'. 

 

Hope someone knows how I can fix this :)

6 answers

4 votes
Ann Meller
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 16, 2024

Ditto - Same thing about a week ago. Seems like a systemic error. Also defaults time to 12:00am, when I am happily NEVER at work... any way to alter this?

Shelly Morales
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 1, 2024

same issue and is driving me crazy :) 

1 vote
Anouk Bezemer April 9, 2024

Hi! For me it works again now,  I also noticed that the way I must allow access to Trello has changed within Gmail, and now it works again. 

Scott Ellis
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 10, 2024

Yes! It works for me too. 

1 vote
Anouk Bezemer February 23, 2024

Hi all! Fyi I've also created a ticket about this, it's a bug that they are working on. 

Tristan commented:

Hello Anouk, and thank you for reaching out to Trello Support! I appreciate you submitting in this ticket and letting us know as that is definitely not the intended save date!

Unfortunately, what you are currently seeing with the default save date being 1/1/1970 while using the Gmail Add-On is a bug that we have identified and are working on internally.

While I don't have an ETA on when a fix for the issue will be pushed, we will deploy it as soon as one is available. As Trello bug tickets are not publicly available, you will not be able to follow the resolution but this is something we have under consideration for the future.

In the meantime, you and your users should be able to manually type in the date and press enter to save the correct date.

If there's anything else we can help you with or if you have any other concerns, please let us know, and we’d be happy to help.

Looking forward to hearing from you!

Steve Parkinson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 2, 2024

Hi there, any update on when this bug will be fixed?

Like Adam Harnden likes this
Anouk Bezemer April 4, 2024

Hi! Unfortunately not. And also based on the comment I don't expect to get an update from them. It would be good maybe if more people raise a ticket :) 

1 vote
Humashankar VJ
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 13, 2024

Hi @Anouk Bezemer 

 

Kindly take a look on the date format in the email is in a unrecognized format by the add-on, mostly in that cases it could default yo Jan 1st 1970

 

Anouk Bezemer February 13, 2024

Hi @Humashankar VJ thanks for the response! I checked the settings from gmail and from Trello and they both use English (UK) format.. So I think I need to look further for a solution (good to know that in the past it worked)

Like Humashankar VJ likes this
Bill Fusz
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 14, 2024

This has also started happening for me in just the last week or so. Previously it did not generate a due date each time, nor one in 1970. Both my gmail and Trello settings are US date format.

Like # people like this
Scott Ellis
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 15, 2024

This also started happening for me and my coworkers about a week ago.

Like # people like this
Andy Francis
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 19, 2024

@Humashankar VJ maybe it would be more sensible to default to no date and no time rather than this strange date which we need to delete every time when creating a card from the Gmail addon?

Like # people like this
0 votes
Adam Harnden
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 3, 2024

Bumping this for progress. Seems like with such limited function and not being able to assign other users to the cards there'd be at least a default date that works with the specific inbox it was made for. 

0 votes
Jill Simon
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 24, 2024

I was playing wtih an automation that would counter this--- anyone tried that? 

I can't quite figure it out....

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events