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Missing boards / workspaces ?!


So... I've got a weird issue and I've had it for around the last 4 years, was  wondering if anyone here had any ideas what's going on.


When I log in to Trello in the browser I have no access to any of my boards, workspaces or those that I've joined. The page seems to load fine and then line by line I lose anything that's in a workspace. I had contacted Atlassian directly years ago and whoever picked it up pretty much said it's impossible and so I couldn't be having this issue *sigh*.

Stupid thing is, it seems fine in the desktop app so it's definitely not an account-level problem.

Anyone have any ideas?


Can't seem to add screenshots to this post so I'll see what I can do about adding them afterwards.


1. This is what I see when the page initialises.

1 - page load.png


2. After a few seconds it clears my workspaces and tells me I don't have any.

2 - few seconds later.png


3. But the system knows that I definitely do have some...

3 - system knows I have workspaces.png


4. Navigating to my personal workspace I get `Page not found`, but I can see that I have the boards all there...

4 - workspace page not found.png


5. Trying to open any of the boards I get this:

5 - board not found.png


6. Windows desktop app works absolutely fine.

6 - app is fine.png

1 answer

1 accepted

3 votes
Answer accepted
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 24, 2022

Hey @Brinsley Blackwood 

that's a strange one, for sure!

Given the Windows app works, but the browser doesn't, I wonder if some browser extensions might be messing with Trello?

Have you tried a different browser, or using an incognito/private tab (which usually won't run the browser extensions)?

Just downloaded Firefox and seems to work fine there. In Chrome its broken even in Incognito.

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