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Merge a free Trello account to a paid version

I am currently an Atlassian customer using Confluence.  I am using a free version of Trello that I need to move to a paid account.  

How do I merge the free Trello into a paid Trello account in the existing Atlassian account. 

1 answer

0 votes
Laura Holton Community Leader May 25, 2022

Hi @Heinens IT 👋

Welcome to the Community! Trello don't currently have a way to merge two different Trello accounts. However, they do have a workaround:

  1. Log into the account you do not wish to use anymore. 
  2. On each board, invite your other user (the one you intend to keep using) and make that user an admin of that board. If you're not an admin of the board, simply invite the user to the board.
  3. For each Workspace, invite the other user to the Workspace.
  4. Log out of Trello or optionally delete the Trello account that you no longer wish to use.
  5. Log in as the user you wish you keep using, who should now have access to the first user's boards and Workspaces.
  6. If you would like to use a different email address for your account, you may change the email address on your account.

I hope this helps but if you have any other questions just ask away 😃

All the best,

Laura

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