Lucid Chart Connect Provider Account to Atlassian Breaks Attachment Links in Trello

Barry Kawaguchi
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February 26, 2025

Early this week I was getting a notification inside Attachments in Trello to "Connect your lucid-object-provider account".  When I clicked on it it had me sign into my Atlassian account to Trello to support Lucid Chart.  Previously I would just be able to click on the Displayed Text and it would open to my Lucid Chart links.  After I attached my Atlassian account it now just shows as 3 dots and the only options when clicked on are edit, comment and delete. 

I held out for a few days to see if it something that would get fixed.  I've replicated the issue on multiple computers with different web browsers.  I also checked with other people on my team who have not connected their account and it is not an issue for them.  Only me who has connected my account.

Anyone else experiencing this issue?  Anyone found a solve?

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