Lost all of my Trello boards after being asked to create a new login

[Erika Schippel]

Hello,

I was prompted to create a new login which removed my Trello boards. I'd like to email someone, but the contact area doesn't seem to send me to a space where I can directly email customer service.

Thank you,

Erika

[Susanne Knaul]

Hi - I have the same problem. please let me know, if you find a solution. I will do the same, susanne

[Brittany Joiner]

@Erika Schippel welcome to the community! sorry to hear about that. Can you access your old login? And/or can you reset your password? 

And on the contact page, if you click through the options, there's a form you can submit that will open a ticket, then the support team should respond!