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Login doesn't work with my email address ( even if I do forgot passowrd to recover)

Inbal Chesner
Inbal Chesner Feb 03, 2022

Hello friends, is there a way to contact chat or call trello team ?

I'm trying to help my friend login to her account, she for sure has a specific address she used for trello as it does work on her phone but not on her ipad.

It keeps saying that there is no account under this email address but it is incorrect as it is the only address she used.

Who can I speak with and how can I be supported here?

Thank you so much

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Inbal Chesner
Inbal Chesner Feb 05, 2022

Thank you

how do I actually connect with their support ? Is there an email address or a number ?

I couldn’t find it anywhere.

I’ll appreciate the information 

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Vero Rivas
Vero Rivas Rising Star Feb 05, 2022

Hi @Inbal Chesner 

   Contact with trello support

   https://trello.com/es/contact#/

Cheers

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Inbal Chesner
Inbal Chesner Feb 05, 2022

How can I be directly in touch with their support, not via forum.

Thank you

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Alex Waite
Alex Waite Atlassian Team Feb 06, 2022

Hi @Inbal Chesner - you can raise a ticket at the end of the page https://trello.com/contact

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