It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Left arrow key not working within cards

I can't see anything on here about this, so maybe it's just me but the left arrow key has stopped working within cards. I can navigate around the text using the other three arrow keys but not the left one.

Importantly, this is unique to Trello; the left arrow key works perfectly in all other situations.

Does anyone have any idea what's going on?

Many thanks

7 answers

2 votes
Daniel Eads Atlassian Team Mar 18, 2019

Hey everyone!

Sorry for the trouble you've all encountered using the left arrow key to navigate in your cards. This is a known issue that we've been able to reproduce. We'll release a fix as soon as it's available!

Cheers,
Daniel | Atlassian Support

Thank you! I thought I was going crazy or that it was my brand-new keyboard.

Daniel Eads Atlassian Team Mar 18, 2019

Update: a fix has been released for this issue. Please reload your browser if you see this behavior in any open tabs, and things should be all patched up!

Like Brian_Azar likes this
Jodi LeBlanc Community Leader Mar 24, 2019

@Daniel Eads do you have any news on the Trello app, there are a few users saying that the fix did not affect the app and they are still experiencing the issue.
Thanks,

Jodi

1 vote
Jodi LeBlanc Community Leader Mar 14, 2019

Hi @Karl Macnaughton that is strange - all four arrow keys are working for me. What browser are you using? I am using Chrome. Have you rebooted your computer recently or cleared your cache?

Jodi LeBlanc Community Leader Mar 17, 2019

@Rohit myMO can you please confirm what browser you are using and if you have rebooted and cleared your cache?

Thanks,

Jodi

Hello, I am using chrome and I have rebooted and cleared cache

Still the problem persist.

Jodi LeBlanc Community Leader Mar 18, 2019

Thanks everyone, I sent a note to the Trello Team to have them investigate. I will let you know when I hear more.

Jodi

I am facing the same issue since past 5 days

I am facing the same issue on Chrome 73.0.3683.75. I've tested in Firefox 65.0.2 and it works. So it seems like a chrome only issue.

EDIT: I've tested in Chrome Canary 75.0.3737.0 and it works.

I've also inspected the page using the chrome dev tools and in the console I found this error:

Error handling response: TypeError: Cannot read property 'classList' of null pointing to a file of chrome extension, namely the List Layouts for Trello.

Upon disabling the extension everything works fine, so it's surely an extension problem. Now I'm gonna report it to their Github issue tracker

Same problem here, for me and for my team.
We all use Chrome 73.0.3683.75 so maybe that is the issue.
We do not have Trello-related extensions.
If I clear cache & cookies, it works again for a few minutes, then stops working again.

Same issue for me too

Windows 10 64, Chrome

New Trello account

Same issues, on Trello in the Windows Store application.

Specifically, I encounter this issue when I try to use the left arrow to navigate text I am editing for list names.

Daniel Eads Atlassian Team Mar 28, 2019

Hi Robert,

We expect the most recent release of the Trello desktop app in the Windows Store to be patched up. One thing that might help is to try uinstalling and reinstalling the app - instructions for that here. Let me know if you're still seeing issues after trying this out!

Cheers,
Daniel

Like Robert Costales likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Trello

Develop a new Habit during Lockdown

If you had to thrive a new habit during a lockdown, what would it be? Trello

1,626 views 15 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you