It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Keyboard Shortcuts Not Working (intermittently)

Usually my keyboard shortcuts work fine but far too often, they do not.  Nothing happens when I hit one of them.  Any ideas?

OS:  Win10 Pro

2 answers

0 votes
Vini Atlassian Team Feb 24, 2020

Hi Mike,

We have had issues with keyboard shortcuts reported in the past, but we usually have a hard time reproducing them to be able to pinpoint exactly what the issue is.

Usually refreshing the page or restarting the Desktop app should get the shortcuts back to working again.

Do you mind sharing what is the version of the browser you are using, or if you are using the desktop app?

Hi Vini,
Wow, not sure how I missed your question at the end of your comment, sorry about that.
I'm using Chrome Version 80.0.3987.162 (Official Build) (64-bit).

Vini Atlassian Team Apr 02, 2020

Hey Mike, and are you still facing those issues? I was unable to reproduce it with the same Chrome Version on my test environment.

Yes - intermittent but still happening.

This happens to me as well on the lastest versions of Chrome and Safari for Mac. It's been happening for a few months but too many other priorities to research until now. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

Develop a new Habit during Lockdown

If you had to thrive a new habit during a lockdown, what would it be? Trello

1,506 views 12 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you